Questions people ask before booking

From the size of the home, how long since the last clean, pets and how often you want me. I send it in writing before your first clean, and the how pricing works page has a worked example.

Deshawn and I clean to the checklist we agreed on. The first clean runs longer than the later ones. I tell you the window when I send the price.

You don't need to be. You tell me how I get in when you book. I share codes only with Deshawn, for your visit, and I call you first if an alarm goes off.

Me, Kyungmi, and Deshawn, who works with me. If one of us can't come, I text you before the day and we move the visit.

Yes. I carry general liability insurance and can send a certificate with your landlord's or HOA's name on it. The limits are on the certificate.

Tell me within two days, with a photo. I redo a missed area, and I repair or replace what we broke or file with my insurance. The policies page has the terms.

I bring supplies and a vacuum. Tell me when you book if you want fragrance-free products, or a product you already own used.

Tell me which room a pet should be in. I don't open a door you've asked me to leave closed, and I text you if a pet gets out.

Text me up to a day before your window and it costs nothing. After that, or if we can't get in, a late fee may apply. The amount is in your written price.

Boise only. I don't do same-day visits. The next opening is at the top of every page.